Frequently Asked Questions
Section 1 - Getting Started
We’re excited to help you! Investing in a new home is an exciting process, and there are several steps along the way. The first step in the home purchase process is research. Since you’re here, you’re off to a great start! Our website offers a multitude of information on our homes and will get you started. Whether you’re looking for a quick-move in home or a totally custom home, we’re here to help. Once you’re ready, the next step is to contact us!
The first step is to research online. Visit their website, search for reviews, Better Business Bureau ratings and see what people are saying on social media. Most importantly, ask for testimonials from current homeowners. This is a huge decision, so we highly recommend you do your homework.
We have several fully furnished model homes open seven days a week to assist you with your dream home. There are single-story homes and two-story homes with first-floor owner retreats available to tour, all you have to do is stop by. Each of our locations is bound to have a construction open house in your area soon, if not this weekend.
Our award-winning, cutting-edge floor plans maximize space while maintaining efficiency. Our designer finishes allow you to build a dream home that’s unique, not a carbon copy of your neighbor’s home. View our Design Center Catalog to see some of the options available for your home.
At Elliott Homes, we believe in 100% Customer Satisfaction — and don’t stop working until we achieve our goal! Whether it means multiple inspections or going the extra mile during construction, our absolute dedication to YOU, our customer and newest member of the Elliott family, drives us to innovation and success.
We’re competitive in our pricing, especially when compared to other quality Builders. Most of our clients are amazed at the high-end finishes we provide as a standard in our homes. Combined with our process and quality control, the peace of mind they have is priceless. We also have a variety of price points to match your budget including budget friendly models from Elliott Cottages.
Elliott Homes staff is dedicated to improving the quality of life for our homeowners, members of our communities, subcontractors, vendors and our team. We have been honored with many awards for our customer service because of this commitment. Our team of professionals is there with you from start to finish. We have a Customer Service Concierge on our team to make the process as smooth as possible for you.
Section 2 - Diving into the details
Elliott Homes provides a one-year warranty on any latent defects not apparent or ascertainable at the time of closing in the building materials or workmanship. Beyond that, we offer a 6-year structural warranty. The goal of Elliott Homes is to satisfy our clients, and we will not hesitate to respond to customer concerns. Beyond warranties, we also set up an inspection 11 months after closing to ensure you’re still 100% happy.
We provide the most comprehensive list of included features in the industry. Our purchasing power allows us to provide the highest quality products at the most affordable price. Of course, we encourage you to look into our customization options. You might be surprised how many features are in your budget!
The amount of time necessary to build a home depends on several things. The largest factor is the weather, especially rain, which tends to slow construction progress. Other factors include the number of changes requested by the home buyer, the degree of difficulty encountered to initiate those changes and the size of the home. Typically, new homes take between 4-5 months which includes creating the floor plan, your design consultation with our Design Specialists, walk-throughs, and new home orientation.
Section 3 - Personalizing your Home
Elliott On Your Lot allows you to have the superior craftsmanship of a home by Elliott Homes on your homesite. Not only will you have the same quality as a home in one of our neighborhoods, but you can also explore a variety of customization options. Plus, if you’re looking to find your own land, we can help as well.
Always check to see if there are utilities in the area. For example, are gas and electric available to run to your home site? If they are not in the area, you can spend thousands of dollars to run those services to your home. Please remember, just because you see power lines on the lot, it does not mean there is a transformer to tie into.
This is your dream, so we want you to make it your own. In addition to choosing a floor plan, you can choose the exterior architectural style of your home (Elevation). Inside you can choose your kitchen and bath designs as well as other features. To further put your personal stamp on your brand-new home, you personalize the inside of by choosing the finishes including your flooring, appliances, countertops, cabinetry, paint colors, brick and much more.
Absolutely! That’s one of the most exciting times in the early planning stages of your home. The Design Studio features hundreds of high-end finishes available for your home. You will work with our award-winning Design Specialists, so there’s no need to run all over town to pick out your fixtures.
Yes, our Audrey plan has an option to create a multi-generational household, both with the same luxury finishes you would expect with our homes.
We do not include garage space or covered porches in our square footage. This, of course, means that you get as much home as possible!
Have More Questions?
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